Frequently Asked Questions
Everything you need to know about shopping with Motto AU
What are your shipping options within Australia?
We offer standard shipping for a flat rate of $10 and express shipping for $15. Orders over $150 qualify for free standard shipping across Australia.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that sale items are eligible for store credit only.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Buy Now Pay Later services like Afterpay.
Do you ship internationally?
Yes, Motto AU ships to selected international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our support team for specific measurements.